1. Introduction

Welcome to the Shotover Brewing Company and Shotover Shop.

This page tells you the terms on which you may use our website www.shotover.shop, whether as registered user or guest. Please read carefully before use.

By using the site, you accept the terms and agree to obey them. If you do not accept them, please do not use the site.

2. Who We Are

www.shotover.shop is operated by Shotover Brewing Company Ltd, a UK Limited company registered in England under company number 06909787.

Some important details about us:

Our company name is Shotover Brewing Company Ltd

Our registered address is Mount Manor House, 16 The Mount, Guildford, England, GU2 4HN

3. Use of the Site

You have permission for temporary use of the site, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.

You must treat all identification codes, passwords, and other security information as confidential. If we think you have failed to keep confidentiality, we can disable any security information (including your passwords and codes).

You agree to follow our Acceptable Use Policy.

If you allow anyone else to use our site, you must make sure that they read these terms first, and that they follow them.

Only use the site as allowed by law and these terms. If you do not, we may suspend your usage, or stop it completely.

We frequently update the site and make changes to it, but we do not have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you should not rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.

We follow our Privacy Policy in handling information about you.

By using the site, you agree to us handling this information and confirm that data you provide is accurate.

4. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the site (for example the copyright and any rights in the designs) and in any of the material posted on it. They are protected by copyright.

You can print one copy and download extracts of any page on the site for your personal reference, but not for commercial use without a licence from us. You must not alter anything, or use any illustrations, video, audio, or photographs separately from the text that goes with them.

If you breach these terms, you lose your right to use our site, and must destroy or return any copies you have made.

5. Our Legal Responsibility to You

We do not guarantee the accuracy of material on our site. As far as legally possible, we exclude legal responsibility for the following:

Any loss to you arising from use of our site

Loss of income, profit, business, data, contracts, goodwill, or savings.

We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.

We do not exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.

6. Uploading to our Site

If you contact other users of our site or upload material to it, you must follow our Acceptable Use Policy, which sets out standards for usage. You agree to reimburse us for any costs or expenses we incur because of any breach of this term.

Material that you upload will be regarded as non-confidential and not owned. This means that we can copy it, distribute it, and show it to other people for any purpose. You agree that if anyone else claims to own the material, or says that it breaches their rights, we can give them your identity.

We will not be legally responsible to anybody for the accuracy of material that you upload to the site, and we can remove it at any time if we think it does not follow our acceptable use policy.

7. Computer Offences

If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990, your right to use the site will end straight away. We will report you to the relevant authorities and give them your identity.

Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.

You must not try to get access to our site or server or any connected database or make any ‘attack’ on the site. We will not be legally responsible to you for any damage from viruses or other harmful material that you pick up via our site.

8. Links to Our Site

You can make a legal link to our website’s homepage from your website if the content on your site meets the standards of our acceptable use policy. We can end this permission at any time.

You must not suggest any endorsement by us or association with us unless we agree in writing.

9. Links from Our Site

Links from our site to other sites are only for information. We do not accept responsibility for other sites or any loss you suffer from using them.

Purchase of Alcohol or Other Goods from this site www.shotver.shop
10. Age Restriction

You must be 18 or older to buy alcohol. By placing an order with us online you are confirming you are 18 or older. It is an offence to sell alcohol to anyone under the age of 18 in the UK.

If you are buying alcohol for someone else the recipient also has to be 18 or older.

Deliveries must be accepted by a person aged 18 or older. If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.

11. Orders

If we are unable to fulfil the whole of your order for any reason and have to replace some items – the items will be swapped and you will be notified via contact email address provided on your order about the un-fulfillment. We will always replace items of similar value/size/type. If there are more than 3 items that we cannot fulfil with your order, we reserve the right to hold the dispatch of your order and contact you for further instructions as to how you would like to proceed.

If you have placed an order for any items that were on Pre Order basis, please ensure that you make a note of the targeted dispatch date and that this might be subject to change. If there are any delays on pre-ordered items we will contact you immediately to give an up to date estimate.

12. Gift Vouchers

We do offer electronic gift vouchers that can be redeemed on any of the items purchased on our website, whether it is beer or merchandise. We offer vouchers of the value of £35; £50; £75; £100; £125; £150; £175 and £200. The gift vouchers cannot be refunded or exchanged for cash and will expire after 24 months of purchase.

13. Standard Returns Policy

If goods are to be returned to Shotover Brewing Company they must be returned in the undamaged original packaging or of similar strength within 14 days of purchase. You will be refunded for the goods once received back into our warehouse, minus applicable shipping costs, unless the return concerns faulty or damaged goods. Contact us at orders@shotoverbrewing.com if you would like to return your goods back to us and we will help you to do this.

We do not accept returns of perishable goods (all our beer products) from outside of the UK.

14. Faulty or Damaged Items

If there is a problem with your order or items are faulty, you must inform Shotover Brewing Company within 30 days of receipt of the order to obtain a refund. To report a problem please contact us at orders@shotoverbrewing.com . We are unfortunately unable to offer refunds after this time period has elapsed, but we will do everything in our power to try to work something out.

If an attempted delivery is obviously damaged, you are within your rights to refuse the order, at which point it will be returned to us. If you choose to do this, please contact us at orders@shotoverbrewing.com and we will either resend the order, or issue a full refund or offer a voucher for the spent amount on your next order, whichever is preferable.

15. Failed Deliveries

We cannot accept responsibility for delivery failure if you provide an incorrect address and postal code or incorrect contact telephone number. Please check this information when placing your order.

This does not affect your statutory rights.

16. Replacements

If you are not happy with your beer or product then please contact orders@shotoverbrewing.com and we will arrange a replacement product, refund or credit against a future product. If no replacement is available, please see our returns policy above.

17. Taxes and other Charges

As these orders are paid for in the UK, VAT is payable on all online shop orders regardless of the destination country. We do not currently arrange international deliveries.

We try to keep our delivery charges to a minimum and for the customer to have as smooth a shopping experience as possible. However, please ensure you are happy with the delivery costs/charges before placing your order.

 18. Variation

We change these terms from time to time and you must check them for changes because they are binding on you.

19.Applicable Law

19.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it.

19.2 If any such dispute cannot be settled amicably through ordinary negotiations between the Parties, or either or both is or are unwilling to engage in this process, either Party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.

19.3 If the Parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event apply to LawBite to appoint a mediator under the LawBite Mediation Procedure.

19.4 Within 14 days of the appointment of the mediator (either by mutual agreement of the Parties in accordance with their mediation procedure), the Parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.

19.5 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the Parties in any further proceedings.

19.6 If the Parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both Parties, shall be final and binding on them.

19.7 If the Parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the Parties) of the mediator being appointed, or if either Party withdraws from the mediation procedure, then either Party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed by LawBite under the Rules of the LawBite Arbitration Scheme.

19.8 Any dispute shall not affect the Parties’ ongoing obligations under the Agreement.

19.9 The English courts have the only right to hear claims related to our site, and all disputes are governed by English law.

These terms and conditions do not affect your statutory rights.

20. Indemnity

You acknowledge that you are solely responsible for the use to which you put this website and all information you obtain from it. All warranties, conditions, representations, and terms are hereby excluded to the fullest extent permitted by law. We and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to, or use of, or inability to use this website

21. Copyright

The copyright of text and images on this website belongs to The Shotover Brewing Company and its associated companies. You may not make a permanent copy of or reproduce this web site in any form. You may not reproduce or incorporate this web site into any other website. You may only print, display, or download temporary copies of the content to your computer for your own personal non-commercial use. You may not link to this site or frame it without the express consent of The Shotover Brewing Company Limited.

22. Contact Us

Please email us at info@shotoverbrewing.com to contact us about any issues.